• Address & Contact:

    Route de Holzem, 101
    L-8232 Mamer


    Tel. : +352 31 20 85-1
    E-Mail : info@ceratizit.com


    Share capital:

    EUR 17.700.000,00






Registre de commerce et des sociétés Luxembourgeoises No.B 4.610


Operating License Number 736

Ministry of the Economy of the Grand Duchy of Luxembourg
19-21 Boulevard Royal
L-2449 Luxembourg


Tel. : +352 47 84 13-0
Fax : +352 26 20 01-15


Publication Director:

Route de Holzem, 101
L-8232 Mamer

E-Mail : info@ceratizit.com

Conditions of Use - ceratizit.com

CERATIZIT S.A. and/or its affiliated companies ("CERATIZIT") offer website functionality and other products and services when you use the site "www.ceratizit.com" (the "Website") or shop on the website, use CERATIZIT's products or services or use the software provided by CERATIZIT in one of the above contexts (collectively the "CERATIZIT service" or the "CERATIZIT services"). CERATIZIT provides the CERATIZIT services subject to the conditions listed on this site.


1. Permitted Use


The following conditions of use apply to all business relationships, including future ones, between you and CERATIZIT, whenever you are using CERATIZIT services. The use of the website is intended solely for businesses. Businesses for the purposes of these conditions of use are individuals, legal entities or legally constituted limited partnerships which exercise their commercial or independent professional activity in concluding the legal transaction (hereinafter referred to as "Customers"). Only these conditions of use are valid; customer conditions which conflict with or deviate from these conditions of use are not recognized.


2. Data Protection


Please read our privacy policy.


3. Electronic Communication


When we communicate with you by email, through notices or other correspondence on the website or in any other electronic form, all of our electronic communications shall be binding for both parties, unless legal provisions stipulate otherwise.


4. Intellectual Property


The entire content of the website is the property of CERATIZIT or of third parties who supply the content or make it available on the website. Among others, Luxembourg and international laws on copyright, patent, trademark protection and database rights apply. All rights are reserved. CERATIZIT and its licensors, suppliers, rights holders or other suppliers of content reserve all rights which are not explicitly granted to them in these conditions of use or elsewhere.

The following applies in particular:

The use of content from our website, even as excerpts, outside of our contractual relationship, the use of data collection and extraction programmes and the use of CERATIZIT's trademark and labeling rights is not permitted. You may not use CERATIZIT's frames or framing techniques to enclose any trademarks, logos or other copyright-protected information (such as images, text, page layout or form) without our express written permission. You may not use meta-tags or other "hidden text" alongside the name or the trademarks and logos of CERATIZIT without our express written permission. You may not modify CERATIZIT software and you may use it only in order to make use of a CERATIZIT service provided by CERATIZIT, and only insofar as this is permitted by the conditions of use.


5. In Particular:  CAD Data


CERATIZIT makes Computer Added Design data (so-called CAD data) for catalogue items available to download for free. The CAD data is supplied as a resource to aid tool selection and is hereby expressly deemed not to constitute an additional description of properties of the catalogue items in question. It is your responsibility in each individual case to independently check whether the tool purchased from us is in a condition pursuant to the contract and whether it is suitable for your purposes. You must refrain from all measures designed to modify, process, reproduce and/or hand over to third parties and/or make available to third parties the CAD data you have downloaded.


6. In Particular: Solution Hunter


Note on using the Solution Hunter

In order to find the perfect mould solution for you, we need some information about your component and your machine. This information is stored in our system and used to continuously improve our range of products and services and to provide you with comprehensive and optimised advice.

If you wish to use the ‘3D drawing upload’ service, your data will also be forwarded to our analysis partner Spanflug for analysis purposes. The data is stored there for the duration of the analysis process and then immediately deleted by our partner and not shared with third parties. The analysis process usually takes approx. 5 minutes).

If you would like to access your data at a later date, please use our ‘Save workpiece’ or ‘Save machine’ storage options. 


7. Our Liability


We consistently try to ensure that the CERATIZIT services are available without interruption and that transmissions are error-free. Due to the nature of the Internet, however, this cannot be guaranteed. CERATIZIT's liability shall not be subject to any restrictions insofar as the cause of damage is based on an intentional or grossly negligent breach of duty by CERATIZIT. CERATIZIT shall also be liable for the negligent breach of essential obligations, the violation of which threatens the fulfillment of the purpose of the contract, or for the breach of obligations which need to be met in order for the contract to be properly carried out and which you regularly rely upon the observance of. However, in such a case CERATIZIT shall not be liable for the foreseeable damages typical of this type of contract. As far as legally permissible, CERATIZIT exempts itself from all liability. The above liability restriction shall not apply, however, in individual cases in the event of injury to the life, body or health of a third party, the breaking of a guarantee promise or a fraudulently concealed defect.


8. Adjustments


We reserve the right to make changes to the CERATIZIT website and its rules and regulations including these conditions of use at any time.


9. Other


If one of the conditions of use should be considered ineffective, void or unenforceable for any reason, this provision shall be deemed severable and shall not affect the validity and enforceability of all remaining provisions. CERATIZIT reserves the right to amend the existing conditions of use at any time by updating them. CERATIZIT also reserves the right to monitor the website and to discontinue the availability thereof at any time, at its own discretion and with a reasonable notice period of at least two weeks.